Enterprise AI agent assurance

Keep assurance current as AI agents change

Runtime monitoring connects changes in an agent’s operating context to investigation and review, helping teams decide whether existing assurance remains an appropriate basis for use.

For: Operations, engineering, security, business owners and assurance reviewers

Confirm supported coverage for your engagement. The enterprise workspace is available; integrations and private connections require technical approval. Policy imports remain a future option.

Detect change without rewriting the past

  1. A route to investigation

    A signal has an owner, context and next action instead of becoming an unexplained alert.

  2. An explainable operating decision

    Human reviewers decide whether to continue, constrain, remediate or reassess.

  3. Preserved assessment history

    Historical evidence and Scorecards remain unchanged. New decisions reference the earlier record.

Five families of drift

FamilyWhat can changeReview question
Configuration driftPrompts, settings, tools, permissions or connectors.Does operation still match the assessed version?
Behavioural driftActions, refusals, escalation or outcomes.Is the difference meaningful for an approved criterion?
Input and population driftUsers, languages, documents or tasks.Is the evaluated population still representative?
Operational driftDependencies, failures or workflow conditions.Are operational issues changing control behaviour?
Governance driftPolicies, ownership, obligations or conditions.Does the earlier decision retain a valid basis?

A governed response to meaningful signals

  1. Signal

    Capture the observation, time and affected version. A signal is not automatically a failed assessment.

  2. Triage

    Check reliability, severity and whether the observation is new or already explained.

  3. Investigation

    Inspect relevant evidence, recent changes and potential consequences.

  4. Human decision

    An authorized owner records the response and rationale.

  5. Remediation or reassessment

    Correct an operational issue or prepare evaluation where the assurance basis changed.

  6. Updated artifact where appropriate

    Create a new record or update operational state without altering historical evidence.

Keep three records distinct

A restriction can be necessary while the historical assessment remains an accurate account of the earlier evaluation.

  1. Historical assessment

    What was evaluated, against which criteria, and what the reviewer concluded at that time.

  2. Passport operational state

    Current operating status and review conditions associated with the shareable record.

  3. Publication state

    Whether the Passport is published, withheld or withdrawn from its intended audience.

Agree what monitoring can observe

A monitoring plan names available signals, coverage gaps, collection boundaries and response owners. It distinguishes “unknown” from “healthy” when a signal is missing. Private environments require agreement on which information may leave the customer boundary.

No fixed monitoring latency is promised. Collection cadence and response expectations depend on the supported integration and engagement. Monitoring can prompt review; it does not automatically settle an assessment or legal question.

Prepare the review process

  1. Identify change owners

    Connect release, configuration and policy changes to the assurance owner.

  2. Set escalation criteria

    Define effects needing containment and those needing scheduled review.

  3. Link supporting records

    Keep the affected version, previous Scorecard and investigation evidence accessible to authorized reviewers.

  4. Close the decision loop

    Record remediation, reassessment scope and reasons for updated Passport state.

Questions about runtime monitoring and drift

Does every drift signal suspend a Passport?

No. Signals prompt triage and investigation. An authorized decision determines the appropriate response.

Should a historical Scorecard change after a new finding?

Preserve the historical record. New evidence and decisions reference it and explain whether a later assessment supersedes its use for current operation.

Put your next agent decision on a clear evidence basis

Discuss the agent, its operating boundaries and the assurance work your enterprise needs.

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